Your Say Milk Journey

Thanks for booking your wedding with us, we’re looking forward to being with you on this exciting journey.

This page will help guide you from now until receiving your special memories from us.

Stage 1 - The Booking

Congratulations on your first step! By now, we would have received your deposit and secured your date with us. We’ve added your wedding to our calendar and allocated your team members to your wedding day. Between now and the wedding day, at anytime please feel free to contact us with any questions or to ask for any guidance.

Stage 2 - The Details

As we come closer to your wedding day, we need to find out more details to create a wedding runsheet for you. This document will include all of the significant details of the wedding. We have a form for you to fill in no earlier than 1 month before the wedding day. The reason we don’t ask for these details earlier, is because small details tend to change leading up to date, and normally venues don’t have the reception timings before this. If you would like to make a list of family photos for after the ceremony please let us know. Please include as many details as possible: www.saymilk.com.au/weddingrunsheet

Stage 3 - Final Payment

Around the time of filling out the runsheet a month before the wedding day, it’s a good time to make payment of the remaining balance. Please advise us if you would like to confirm the amount. We appreciate prompt payment, and we’re understanding if you require a little more time to make payment (please let us know if this is the case).

Stage 4 - The Wedding Day

The fun part! The wedding day! Yay! Have as much fun as possible and live in the moment. We’ll be there for you capturing your day in the very best way that we know. If you have any questions on the day please don’t hesitate to ask. If you need us to stay longer after the allocated time please just let us know on the night and we’ll invoice you after the wedding, no stress!

Stage 5 - After the Wedding Day

We’re sure you can’t wait to see your wedding photos and video. Please fill in this form after the wedding day for your delivery preferences (please not before the wedding day) www.saymilk.com.au/receive The link also has all of the info about waiting times, your album etc. After your wedding is finished being edited, your photos and video go through quality assurance checks with another team member. We really appreciate your patience during this stage, we always try to have all photos and videos finished as soon as possible. We do however also want the quality to be the best possible as we know you’ll cherish these photos and video for the rest of your lives.

The Say Milk Team xoxo